Keurig Touch Screen Not Working

Keurig touch screen not working. Keurig coffee makers with touch screens offer convenient and customizable brewing options. That allows you to select the size, strength, and flavor of your coffee with a simple tap or swipe.

 However, like any electronic device, a Keurig touch screen may sometimes fail to respond or display correctly, causing frustration and delays in your coffee routine.

If you’re experiencing a Keurig touch screen not working issue, don’t worry.

In this article, I’ll guide you through some common causes and fixes for Keurig touchscreen problems. So, you can get your Keurig back to brewing delicious coffee in no time.

Keurig Touch Screen Not Working

If you’re an avid coffee lover, you know how important it is to have a reliable coffee maker. That can provide you with a fresh and flavorful cup of coffee every day.

 Keurig is one of the most popular coffee maker brands on the market. That offers a wide range of models with various features and designs.

 One of the most appealing features of Keurig coffee makers is their touch screens. This allows you to navigate through the brewing options and settings with ease.

However, if your Keurig touch screen is not working, you may feel frustrated and lost, wondering what went wrong and how to fix it.

In the following sections, we’ll explore some possible causes of Keurig touchscreen issues and provide you with some practical solutions to try.

Possible causes of Keurig touch screen not working:

Before you start troubleshooting your Keurig touch screen, it’s helpful to identify some potential causes of the problem.

 Here are some common reasons why your Keurig touchscreen may not be working correctly:

Dirt, dust, or debris on the touch screen:

 If you frequently use your Keurig coffee maker, especially in a busy or messy environment, such as a kitchen or an office.

Your touch screen may accumulate dirt, dust, or debris that can interfere with its sensitivity or clarity. Over time, this can cause your touch screen to become less responsive or inaccurate.

Moisture or humidity:

Touch screens are designed to detect and respond to changes in electrical conductivity. It can be affected by moisture or humidity in the air or on the surface of the screen.

If your Keurig touchscreen gets wet or humid, either from spills, condensation, or exposure to a damp environment. It may malfunction or display incorrect information.

Physical damage or wear and tear:

Touch screens are delicate components that can be easily scratched, or cracked. It may also be damaged by accidental impacts, pressure, or exposure to heat or cold.

 If your Keurig touchscreen has been dropped, bumped, or exposed to extreme temperatures.

 It may have suffered some internal or external damage that affects its functionality.

Software or firmware glitches:

 Like any electronic device, Keurig coffee makers with touch screens run on complex software. The firmware that controls their operations and features.

Sometimes, these programs may encounter bugs, errors, or conflicts that can cause the touch screen to freeze, hang, or display incorrect data.

Power supply or connectivity issues:

 Your Keurig coffee maker needs a stable and reliable power source to operate properly. As well as a stable and reliable internet connection if you’re using a smart or connected model.

If there’s a power outage, surge, or fluctuation, or if your Wi-Fi network is weak or unstable, your Keurig touch screen may be affected.

Possible solutions to Keurig touch screen not working:

Now that you have some ideas of what might be causing your Keurig touch screen not to work. Let’s explore some possible solutions that you can try to fix the issue.

Remember to follow the instructions carefully and safely, and to unplug your Keurig, and wait for it to cool down before attempting any repairs or cleaning.

Clean the touch screen:

If your Keurig touch screen is dirty or smudged, you can try cleaning it with a soft cloth or a screen cleaner that’s safe for electronics.

 Make sure to turn off your Keurig and unplug it before cleaning, and avoid using harsh chemicals, and abrasive materials. Also, excessive force can damage the screen or scratch its surface.

 Gently wipe the screen in circular motions and avoid pressing too hard or rubbing too fast. You can also use a toothbrush or a cotton swab to reach the edges or corners of the screen where dirt or debris may accumulate.

Dry the touch screen:

If your Keurig touchscreen has been exposed to moisture or humidity, you can try drying it with a soft towel or a hairdryer set on low heat.

Make sure to keep the dryer at a safe distance from the screen and avoid using high heat or blowing directly into the screen.

 As this can cause damage or distortion. You can also place your Keurig in a dry and well-ventilated area and wait for a few hours or overnight for the moisture to evaporate.

Replace the touch screen:

If your Keurig touch screen is cracked, broken, or otherwise damaged beyond repair. You may need to replace it with a new one.

You can order a replacement touchscreen from Keurig or a third-party supplier, or you can contact Keurig’s customer service for assistance.

Make sure to follow the instructions for replacing the touch screen carefully, and to use the appropriate tools and precautions.

Reset the Keurig:

 If your Keurig touch screen is frozen or unresponsive, you can try resetting the device to its factory settings.

 To do this, turn off your Keurig and unplug it from the power source. Remove the water reservoir and the K-cup holder, and then press and hold the power button for at least 30 seconds.

Release the button and wait for a few minutes before plugging the Keurig back in and turning it on. This should reset the touch screen and the software, and allow you to use your Keurig normally again.

Update the software or firmware:

If your Keurig touchscreen is displaying error messages or strange behaviors. It may be due to outdated or corrupted software or firmware.

 To update your Keurig software or firmware, visit Keurig’s website or the Keurig app if you have a smart or connected model. Follow the instructions for downloading and installing the latest version.

Make sure to follow the instructions carefully and avoid interrupting the update process, as this can cause further problems.

Check the power supply and connectivity:

 If your Keurig touchscreen is flickering or displaying inconsistent data. It may be due to power supply or connectivity issues. Check if your Keurig is plugged into a stable and grounded outlet and if the power cord is intact and not damaged.

You can also try resetting your router or modem if your Keurig is connected to the internet. Move it closer to the router if the signal is weak or spotty.

Make sure to test your Keurig after each step and see if the touch screen is working properly.


How can I prevent my Keurig touch screen from getting dirty or smudged?

To prevent your Keurig touch screen from getting dirty or smudged, make sure to wash your hands before using it, and avoid touching the screen with greasy or wet fingers. You can also use a screen protector or a cover to protect the screen from scratches or spills, and wipe it with a soft cloth or a screen cleaner regularly.

What should I do if my Keurig touch screen still doesn't work after cleaning or resetting?

If your Keurig touch screen still doesn't work after cleaning or resetting, you may need to contact Keurig's customer service for further assistance. They may be able to diagnose the problem remotely or provide you with a replacement device if the issue is due to a defect or malfunction.

Can I replace the Keurig touchscreen myself or do I need a professional technician?

Replacing the Keurig touch screen yourself is possible, but it requires some technical skills and tools. If you're not confident in your ability to do so, it's recommended to seek help from a professional technician or contact Keurig's customer service for guidance. They may be able to provide you with step-by-step instructions or refer you to a certified repair center


A Keurig touch screen not working can be a frustrating and inconvenient problem, but it’s not necessarily a fatal one.

 By understanding the possible causes and solutions of Keurig touch screen issues. You can diagnose and fix the problem yourself, or seek help from Keurig’s customer service if needed.

 Remember to keep your Keurig clean and dry, update its software regularly, and check its power supply and connectivity for optimal performance.

Emily Anderson
About the author

Emily Anderson is a coffee aficionado, a certified barista, and the founder of, a comprehensive online resource for coffee enthusiasts. With a deep appreciation for the diverse aspects of coffee, Emily is dedicated to providing readers with a wealth of information about different types of coffee, brewing methods, coffee products, and everything in between.

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